We value your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data when you use our website or contact us.

Information We Collect

We collect only the information necessary to respond to your queries and improve our site.

• Personal details such as your name and email address provided through our contact form.
• Technical data like IP address, browser type, and usage patterns collected for analytics.
• Correspondence data from communications with our team for support and record-keeping.
• Cookies and similar technologies for website functionality and analytics, as described in our cookie policy.

How We Use Your Information

We use your data solely to operate our services, respond to requests, and maintain site security.

• To respond to your inquiries and provide information you request.
• To improve website content, performance, and user experience based on aggregate data.
• To maintain records of your communications and comply with legal obligations.
• To analyze site usage through cookies and manage your preferences.

Our Legal Basis

Your data is processed according to South African law, with transparency as our guiding principle.

We rely on your consent, legal obligations, and our legitimate interests to collect and process information for the purposes described in this policy.

Sharing Information

We do not sell your personal data. Sharing is limited and for essential operations only.

• Service providers who support our operations and are contractually bound to keep your information confidential.
• Authorities or regulators when legally required to comply with South African law.
• Other parties if our business structure changes, in accordance with privacy laws and notice to users.

Data Security

We implement administrative and technical safeguards to protect your data against loss, unauthorized access, or misuse. Data is stored securely and only accessible to authorized personnel. While we strive for security, no system is entirely risk-free. We encourage users to contact us if they have specific security concerns.

Your Rights

You have rights regarding your personal information held by us.

• Request access to the personal data we hold about you at any time.
• Ask for corrections if your information is inaccurate or incomplete.
• Request deletion or restriction of your data, subject to legal obligations.
• Object to processing for certain purposes or withdraw consent where applicable.

Cookies and Tracking

Cookies help us deliver a better website experience and collect usage statistics. You can adjust your preferences or block cookies in your browser settings at any time.

View Cookie Policy View Cookie Policy

Contact Us

For privacy questions or to exercise your data rights, please contact our privacy team at the details below.

Changes to This Policy

We update this privacy policy as needed to reflect changes in law or our practices. Please review it regularly.